Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Another mobile

Hi I had another number on my account t can you please tell me where it’s gone as you’ve added extra money on when there’s a cap on x

Carlene2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Top up

How can I top up a sim without putting it in a phone? I need it for a watch.

Resolved! Change tariff

Hello, I loaded £30 on my new sim for unlimited data, calls and text and now I got a message that only have 2gig left

Kayode by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 WiFi Dongles

Hey, I have a question. Where can I get a WiFi dongle for O2 from in Cambridge? I'm wanting one as a computer cannot connect to a WiFi as the signal doesn't reach. The WiFi isn't with O2

store contacts on modern SIM?

My father-in-law has an old Doro Easy phone 612. He's 87 and both visually and hearing impaired. He is familiar with this old 2G phone and I got a new O2 Classic PAYG SIM for it October 2020. Recently the display broke, so unable to access contacts e...

Resolved! Living permanently abroad

Hello,I am moving permanently to Poland and I might not be able to visit UK frequently (e.g. only once per year). Is there some O2 service which would allow me to retain my UK mobile number and use it while living abroad (mostly sporadic incoming cal...

Resolved! Topup

Topped up £10 voucher but can't get mobile data on it

Shah1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! balance

disable balance notifications 

AAK by Level 1: Joiner
  • 1 replies
  • 0 kudos