Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 49452 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 24831 Views
  • 19 replies
  • 2 kudos

Resolved! PAYG Data Sim - TP link M7000 Mobile Mifi - Problems

Hi Just purchased a data sim on pay as you go, checked and it works in phone, but I cannot get it to work in the TP Link M7000 mobile wifi unit that I need it for. My contract mobile sim works in the M7000, so I know mobile Wi-Fi unit works. Any solu...

Fozzy_25 by Level 1: Joiner
  • 698 Views
  • 7 replies
  • 0 kudos

Resolved! Need a new sim card

I have bought a newer phone and the sim card i have is too large for the phone. can i order a newer smaller sim card but keep my current number

Resolved! Can’t login

Hi I can’t logging my account want to send text but my phone got lost in the sea

James59 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Top up

Need live chat help to top up. Your ******ty support is not working

Wasted by Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Dual SIM problems abroad

Two weeks ago I purchased a rolling plan sim. I had my number ported over as this was to be my main number. For some reason this took 5 days to happen. The sim worked for a day, but reception wasn't great. As my phone has dual SIM capacity I also pur...

Josie64 by Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Retrieve phone number

Hi. I had a second number on my account. I tried but was unable to top up on the number and it has since been disconnected however it is linked to my apple account so I can no longer access all my photos and videos that have been uploaded.

HannahT by Level 1: Joiner
  • 178 Views
  • 1 replies
  • 0 kudos

Tariff

Hi can I get help 

Mkj by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos