Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! PAYG Data Sim - TP link M7000 Mobile Mifi - Problems

Hi Just purchased a data sim on pay as you go, checked and it works in phone, but I cannot get it to work in the TP Link M7000 mobile wifi unit that I need it for. My contract mobile sim works in the M7000, so I know mobile Wi-Fi unit works. Any solu...

Resolved! Need a new sim card

I have bought a newer phone and the sim card i have is too large for the phone. can i order a newer smaller sim card but keep my current number

Resolved! Can’t login

Hi I can’t logging my account want to send text but my phone got lost in the sea

Top up

Need live chat help to top up. Your ******ty support is not working

Resolved! block all betting sites

I want block all betting sites

Dual SIM problems abroad

Two weeks ago I purchased a rolling plan sim. I had my number ported over as this was to be my main number. For some reason this took 5 days to happen. The sim worked for a day, but reception wasn't great. As my phone has dual SIM capacity I also pur...

Resolved! How do i use my PAC to port number

I have my PAC code from old provider and want to switch the number to this provider how to do this

Retrieve phone number

Hi. I had a second number on my account. I tried but was unable to top up on the number and it has since been disconnected however it is linked to my apple account so I can no longer access all my photos and videos that have been uploaded.

Tariff

Hi can I get help

Resolved! Classic Pay as You Go account

I would like to be on a classic PAYG account but cannot see how I can transfer from my Big Bundle account. How can I do this?

O2

Forum Posts