This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 47512 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 23721 Views
  • 19 replies
  • 2 kudos

Resolved! Top up with overseas address on debit card

We moved overseas but still have a UK based bank account and debit card. The address on record with the bank is our overseas address. Debit card is not blocked.But if I try to top up my O2 PAYG Sim card, the web form and also the 4444 service does no...

Resolved! Swapping from Tesco to O2 but I want to keep my Tesco number

I have taken my Tesco SIM out of my dual SIM phone. I want to access my details to delete my Tesco contact number. It sending verification msgs to the Tesco number which I'm no longer using as I don't want to be charged for 2 mobiles

Jaq by • Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Tarriff

hi my data is low and I bought a new tarriff buti want it to start now because I have no data can you do that please

Resolved! O2 Price Rise - Ex Virgin Mobile Customers

Have any former Virgin Mobile customers who were moved over O2 been contacted about a forthcoming price rise?On 21 February I got an email from O2 which started off: "From April 2024 the monthly price of your mobile airtime plan (that's your inclusiv...

Changing tariff faster

Hi I changed my tariff back to the £15 one today but it says it won’t be changed until the 16th can I speed up the process to today?

Refund

Want a refund 

Resolved! Top up

I do not have card. How can I top up my nr?

gluch_t by • Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Resolved! Sister's phone on O2 now says invalid SIM

My Sister does not use her Doro PhoneEasy very often but today she turned on the phone only to find 'Invalid SIM' displayed on the screen and hence cannot make any calls. She had plenty of balance but does this mean perhaps she has not used the phone...

HHGTTG by • Level 3: Thinker
  • 1285 Views
  • 15 replies
  • 0 kudos

Resolved! replacement SIM card for pay as you go

I would like t order a replacement sim for my pay as you go O2 I cannot find an address where this can be sent to. I travel a lot and therefore would like to order it so that I can get it next time I am in the UK. Thank you

JaneHyde by • Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

Bolt on added that I never ordered

I was sent an email that my order for a £4 bolt on had been actioned and then I was charges £4 on my next bill. I have never ordered a bolt on so what is going on

Top Kudoed Authors
View All
Top