Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Unable to access My O2

Hi, I’m unable to access my account on my O2. Is says my number is associated with another account. Could u help please?

Add payasgo sim to my contract

I got a camera at stables which uses a pay as you go sim so I can look at yard when I’m away but want it added to my account how do I do this

Passcode

I need a pack code. I don’t know how to get one.

Resolved! Pack code

I need help getting a pack code

Waiting for email about second phone

I have a phone via pay as you go, but I'm getting a second one. I ordered it, and I got an email saying my application is being reviewed and I'll have a response within 24 hours. It's been 2 days and nothing yet. Is this normal, and how can I track t...

Refund the balance

Hi, I’ve canceled the Pay as you go package and still have extra balance in my account. I’m wondering how can I get these money refund?

Resolved! eSIM

Where can I buy an eSIM from my iPhone 13 Pro

Data

I’ve topped up but can only use my texts and phone calls can’t use data says no connection wen I’m trying to get into my apps

Sim activation

I need to speak to someone on the phone

Rolling tariff

Hello, I have tried multiple times over the last few weeks to pay for a £15 per month rolling tariff. However the website is not accepting any payment method I am using and telling me it’s unsuccessful. I have tried many different cards and none work...

O2

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