About emr54

emr54 · 10-09-2024

I am puzzled as to why I have a zero credit balance on my phone.On 20 August I added £15 to my account making the balance £39.50. I have been on holiday in the USA for the past couple of weeks. However, I was not able to make any phone calls whilst t...

emr54 · 28-04-2021

I am on the Pay As You Go tariff as I do not make many calls using my phone.I would like to know if it possible to see what money has been spent from my balance, as money (24p) seems to have been deducted from my balance in the past few days when I h...

emr54 · 12-09-2024

Thank you very much for that information. I did not realise that my photos were automatically being backed up to Google photos. That definitely explains where my credit has 'disappeared' to. I have now switched this option off. Many thanks again, you...

emr54 · 11-09-2024

I do not use the cloud, my photos stay on my phone as it is not my main camera.It is a pity that there is not an option to reject updates to Apps if they use up credit whilst people are on holiday!I have contacted O2 support regarding this issue, but...

emr54 · 10-09-2024

I did not download any new apps whilst in the USA. So could an existing app have updated without me realising it, therefore using my credit?I took a couple of photos on my phone, and showed some photos to a friend using Album. Surely that does not us...

emr54 · 28-04-2021

I haven't made any call on my phone for days. So can't find a call log. I usually use text and WhatsApp. I seem to have been charged 3p for a missed call this afternoon though! And there have been quite a few missed calls lately. Despite the message ...

O2

User Statistics

User Activity

Where has my credit gone?

Pay as you go tariff and bills

Re: Where has my credit gone?

Re: Where has my credit gone?

Re: Where has my credit gone?

Re: Pay as you go tariff and bills