Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54503 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27612 Views
  • 19 replies
  • 2 kudos

Resolved! Credit

Is there any way I can add some calls and texts to my account just until I get payed as my bundle has expired and I don’t get payed until 23/6/21

Resolved! Top Up .

Hello, I hope you are well!I have added £10 to my balance, and I want to use it to top up my device from the mobile application “My O2“. What can I do?

Eylul by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Taking my money

So I had my data off, bought nothing and just the other day O2 decided to take 5£ from me? Whats happening?

CURSED by Level 1: Joiner
  • 612 Views
  • 3 replies
  • 0 kudos

MMS Messaging

I am trying to send a photo but i keep getting the message Message not sent service not activated on network but i managed to send one the other day i have checked everything over but nothing keep getting the same message

Resolved! Whattsapp

Do you know if 02 bills list whatts app numbers to which you have sent messages?I have lost a contact 6 months ago , tried iCloud but there is nothing to restore from my contact history

Tpanesar by Level 1: Joiner
  • 585 Views
  • 2 replies
  • 0 kudos

Bill

I used up all my monthly data and because I had my data still on I had to pay £2 for the standard rates which is fine so I turned off my data and carried on with my day. I had about £11 left in my balance so I thought great I can top up with £20 tomo...

Cameron04 by Level 1: Joiner
  • 858 Views
  • 3 replies
  • 0 kudos

Resolved! Tariff

I have used O2 for decades, always on a Pay as you Go tariff. One of my 3 phones is, for some unknown reason, a Big Bundle tariff at £5 monthly and I can't find a way to change it. If I try and change the traiff, I am only offered Bundles which I don...

Liss1 by Level 1: Joiner
  • 620 Views
  • 1 replies
  • 0 kudos

Resolved! Refunds

I did the usual top-up got the text saying I've added to my bundle... then got an instant another text saying unfortunately unable to roll over bundle. Then did the top up again and now have the £10 bundle but no idea where the other £10 is as it's l...

Fris by Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

International calls

Hello, i have recently got a new o2 SIM card but can't manage to receive international calls. Can you help me?

Kyle7 by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos

Resolved! New phone ordered

Ordered new phone of o2 website paid money upfront says pending on my bank no email sent from o2 or text about new phone and they have taken money out

Ff by Level 1: Joiner
  • 694 Views
  • 4 replies
  • 0 kudos