This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 45543 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 22544 Views
  • 19 replies
  • 2 kudos

transferred my mobile phone number to O2

I transferred my mobile phone number to O2 yesterday, but my O2 number has not changed, and now the giffgaff card is completely not working. I submitted again to transfer but i didn't receive any message to tell me i am successful to change.

justin2 by • Level 1: Joiner
  • 664 Views
  • 6 replies
  • 0 kudos

Pay as you go mobile

My mobile as been frozen how do I get this unfrozen I am unable to get through to anyone on live chat and this eeds to be resolved.

gwenny by • Level 1: Joiner
  • 434 Views
  • 3 replies
  • 0 kudos

Resolved! latest bill

Hello everyone I have never had direct contracts with O2. I had a pay-as-you-go with GiffGaff in the past. A few days ago I got this message from 07376494708: "O2: We have been unable to process your latest bill ... update your details via the follow...

gwynplane by • Level 1: Joiner
  • 406 Views
  • 2 replies
  • 0 kudos

Resolved! How long does my data last on PAYG? + How long does my number last?

£10 for 18GB is the latest offer.The bit I'm confused about is 'for up to three months'.If I ONLY topup £10, does that give me 18GB to use for 3 months? ALSO: let's say I top up £10... and don't top up again and only use my phone for receiving calls,...

starmaker by • Level 1: Joiner
  • 751 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone But Old and New Sim

Hi, I posted a few days ago about my Mum's old phone breaking and how she needed a new one. She's now got a new one and I've been able to set it up with her old Sim alright. However, as I had to create a totally new account here on the O2 website so ...

Top up

Hi I’ve just topped up £15 as my data has run out on my bundle deal I’ve tried to renew the data, and now it’s stopped working and telling me I’ve only got 50mb left to use before midnight. How can I fix this and get my data working?

Shan123 by • Level 1: Joiner
  • 629 Views
  • 1 replies
  • 0 kudos

Resolved! Balance still £0 after topping up

Hi, I'm hoping someone can help me understand something. Why is it that every time I top up £10 on my pay as you go, the current account balance remains at 0?

CK32 by • Level 1: Joiner
  • 1960 Views
  • 4 replies
  • 0 kudos

18 gb of data

I'm new to 02 From giff I bought a sim offering 18 gb of data for £10.00 yet my account shows 6 gb it also advertised roll over for 3 months yet top up date is 1 month.

Thommo66 by • Level 1: Joiner
  • 694 Views
  • 1 replies
  • 0 kudos

Can't remove a bolt on

Struggling to remove a bolt on service. I do click remove bolt on then it goes on the next page and says information is not available at the moment.

Strugman by • Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Broke phone

I broke my phone how can I get a new phone I can’t travel to get one please help it’s completely cracked help

Lisa5 by • Level 1: Joiner
  • 2012 Views
  • 8 replies
  • 0 kudos
Top Kudoed Authors
View All
Top