Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Data isn’t working

My data won’t work but my calls and messages will

Urgent! Short Codes

Hi, I recently got my pay as you go sim. I topped up the new sim with £10, However I have been unable to send any shortcode messages to 82122 and 60154 respectively. These are live radio competitions, I would definitely appreciate the help.Thankyou.

Big Bundle calls

ok just got a new SIM Card and a £5 a month Big Bundle which says unlimited calls and texts my simple question is does this include calls to UK Landlines? and are they unlimited or governed by some fair usage small print somewhere?

PAYG Ts&Cs especially Classic Pay as you go.

As recently mentioned in another thread https://community.o2.co.uk/t5/Pay-As-You-Go/My-O2-phone-will-not-call-or-receive/td-p/1299359/jump-to/first-unread-message I had problems with one of our Classic PAYG phones being disconnected when it shouldn't...

Resolved! Free10

I have recently transferred to sim only with 02. I can’t get the FREE10 credit to work using the 21500 number

Resolved! Nano sim

How do I changed standard size sim to a nano sim ??

Pay As You Go Sim

Hi there, I want to buy a pay as you go sim card, but I am unclear on some things and was wondering if you can help me. Do all your sim cards come with a bundle? Also is it possible to cancel the bundle and then top it up when I want. For example, I ...

Resolved! Disconnect my SIM

I thought o2 would be a good SIM to power my old smartphone but I have just seen that wifi calling isn't supported so the show is well and truly stopped - I will have nothing to do with a mobile operator that doesn't offer this. Luckily I used my cre...

Please dont be mean. Need to put money on phone, critical. Catagelophobic

Hello.I have a dilemma. I have an o2 pay as you go simcard and it is linked to an email address which is the default for my mobile phone and google play store. (Its not the email i used to register for this username so am a little upset you dont have...

unlock

Does anyone know the best way to unlock a basic nokia phone and how long does it take?

O2

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