Tariff

[Angelgate]

Hi i want to change to a 20 pounds a month payg tariff but it will only let me also can I change the start date to today 

[Cleoriff · Accepted solution]

Hi @Angelgate 

Your anniversary date will be a problem to change but occasionally allowed.

However, we're just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

[TallTrees]

Hello @Angelgate 

Welcome to the o2 Community Forum

We are not customer services we are a customer community and do not have access to customer accounts.

You will need to contact O2 customer services

Help here

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram

[TallTrees]

Hello @Angelgate    

Welcome to the o2 Community Forum

We are not customer services we are a customer community and do not have access to customer accounts.

You will need to contact O2 customer services

Help here

If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
Facebook, Twitter and Instagram