Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54609 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27669 Views
  • 19 replies
  • 2 kudos

Resolved! Costs while abriad

Can anyone help please. I have just been abroad for a week in Turkey. Before I went, I topped up my phone. When I landed in Turkey I made two quick calls, one home and one to family in Turkey. I also sent one text to England. I then turned off WiFi, ...

Lilly55 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Resolved! Roll over data

Hi if I have 20gb of data per month but only use 10gb, does the remaining 10gb accumulate so after 6 months I’d have 60gb?

Chris123 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Changing contract

I have requested to change contracts with a new provider do I need to contact 02 to make this swop happen ?

Megan30 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Balance Transfer From Vodaphne

Mobile number. O2 xxxxxxxxxx Vodaphone number xxxxxxxxxx Hi, Thanks for help. I recently bought Two (2). SIM cards for a new TTfone TT140 I incorrectly bought a £10 balance for the Vodafone sim. Is it possible to change the balance in favour of O2 pl...

Resolved! Amazon voucher

Hi all, I have claimed my O2 rewards in the form of a high street voucher - Amazon - but it hasn't arrived. Who do I contact? I can't find anything.

Voucher by Level 1: Joiner
  • 888 Views
  • 2 replies
  • 0 kudos

Resolved! Refund

I would like a refund 

Kyle10 by Level 1: Joiner
  • 634 Views
  • 2 replies
  • 0 kudos

Resolved! O2 mischarged me.

My tariff is 1p for INT call. Every time I tried to contact a landline in Bangladesh, it rang once and cost 4p. Could you kindly tell me if I was robbed or if there was a technical issue.

Aj266 by Level 1: Joiner
  • 676 Views
  • 3 replies
  • 0 kudos

Resolved! Top up

My speaker on my phone is broken and I have a top up voucher and can’t get it applied to my credit how can I do this without phoning

Resolved! Unlock my phone

Hi I went to unlock my 02 phone last week so that I could put a different sim in it, it has been 7 days and has no reply from 02 they said they would get back to me with what to do next within 7 days?

Ldmm1994 by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos