Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! new pay as you go

How do I register a card in order to pay ?

Resolved! Cannot call from abroad

Hello everyone! I am currently in France, can get online, but cannot make/ receive calls..I was sure that I didn't have to activate roaming before departure, as I am in Europe Zone. I am sure I am missing something.

Resolved! Verification

Hi there, recently dropped my old phone down the toilet and ruined it. Bought a new phone and ordered a SIM card with a my old number but I can’t get into my iCloud as it’s trying to send a verification code to my old phone. I set up a new iCloud in ...

Resolved! Two Sim only contracts.

As per title I am running two sims on two phones. My question is, how easy would it be to ask O2 to switch the numbers around ?I need the better options and data on the second phone not the first....or is it a case of going through the PAC routines t...

Resolved! Charge with no SIM

Hi - I live in Malta and have a Maltese SIM card - which is selected - and an O2 SIM (my original UK number) which I keep in the phone for when I visit the UK. Every time I send an SMS I get charged £0.02 by O2 - even though it is not using the O2 SI...

PAC

How do I get my PAC? I have no credit.

Resolved! Data

hello i would like my £15 data plan to me used now because i need to use my 4g please

Resolved! I’ll like to change my sim but not my number

I’ll like to change my sim but want my number to remain the same

Resolved! Top up Cards

Hello, are 02 top up cards for pay and go still available at 02 stores? I went into an 02 store today and they said they didn't have any, giving the impression they didn't do them any more? Are they still available and where can I get them? Thank you

Resolved! Unlimited data

Hi I’m going away and would like to purchase unlimited data for this month as a bolt on. How do I do it as when I try to click bolt instead on the app it doesn’t work. How much is it and how do I do it?

O2

Forum Posts