Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 19 replies
  • 2 kudos

Resolved! Reset used O2 Signal Boostbox to work with my PAYG sim

My indoor O2 signal is very bad. I have seen a used O2 Signal Boostbox Model 9361 V3.0 for sale on eBay and the seller is saying it is locked to his O2 sim. He thinks it may be possible to reset the device so it will work with my O2 PAYG sim, but I w...

elsid by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! PAT code issue (can't receive PAT code)

Hello, so recently I got a new sim because I believe my old one is damaged, the old one won't receive any verification codes this includes steam, bank, whatsapp and many many more. So I texted PAC and somehow I do get a text back however it says I ha...

Adam2000 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Data not working

Hey just purchased a Pay as You Go sim yesterday. Set all up and topped it up for thr first month. phone calls and messages work but the mobile data isn’t working? any ideas?

Sadface by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Top up

Hello, I ran out of my monthly Pas as You Go data before the end of month so I topped up 10£ more again and I thought it would go to my data allowance but nothing happened…

Resolved! £5 credit

If I changed bundle I would get £5 freee credit but not received it

Resolved! Cannot top up a payg using web top up, but has worked in the past

My teenage daughters both have payg sims in their phones. I tried to add £10 on each today. One was successful, the other wasn't. Used the same card for both... and also tried alternative card, but one number just doesn't want to top up. Both numbers...

CGLittle by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Data big bundle

Hello I am pay as you go user and use 02 data big bundle £10 for 7gb data. My renewal date is 18th(today) and this month I will need more data so I requested to upgrade to £20 for 30gb data. My balance was £0 and when I have topped up today a value o...

Logan1 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Data charges

My tariff for Data is 1p per Mb, but I wonder why I was charged 20p instead of 2p for 1.6Mb ?

swpfx by Level 1: Joiner
  • 2 replies
  • 0 kudos