Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Contact number

Any Number we’re can I call to solve a problem with O2 delivery.?

Resolved! Using my phone in usa

Can I use my o2 sin in USA

Resolved! Keeping a number active

Greetings. I have a pay as you go phone from May to Nov when I live in England. I top up by going in the store. November April I’m not in the UK and so don’t top up letting the data stop. My store said I needed to use the number at least twice during...

Resolved! Saving rewards

Hello. I would like to save my top up rewards, however, I could not find the (save reward) option on (my O2 online account) page! Could you advise on; how to save top up rewards?

Resolved! Changing sim from pay monthly to pay as you go

How do I go about keeping my original number? I want to change my sim to pay but keep same number. How do I go about it?

Resolved! Back up phone on PAYG

I have a phone on a contract and my old phone is PAYG - i put £20 on it to use as a back up.It now won't work and I can't find a place on the O2 site to request help.Can anyone suggest where to look?Thank you

Resolved! Ahe restriction

Would like to take of my age restriction please

Resolved! Person who passed

My mother in law passed away and has money on her top up card on this account how can we close this and request a refund?

Resolved! Virgin Mobile to PAYG O2 - Can I keep my number?

Hello, I am currently with Virgin on a monthly contract.I want to change to PAYG with O2.If I have the PAC code, will I be able to transfer my number from Virgin to O2 PAYG? I can see the answers about transferring numbers within O2 but no clear ackn...

Resolved! Previous call log

How can I request my previous call log from O2

O2

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