Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Spend cap

I would like to add a £0 spend cap but don’t know how

Resolved! Voucher

I called o2 to help with my £10 bundle and they told me to get a £3 voucher. i asked how do i do this and they put the phone down on me. How do i do this?

Resolved! PAC without spending £10

Dear community, I got a PAYG O2 sim which I wanted to use but the network reception is very poor and hence decided not to use O2. The contact number is however in use now since I mainly have incoming. Is is possible to port my number to a different n...

Resolved! Using sim in tracker

Anyone know if I can put pay as you go sim in gps gf-07 tracker?

Resolved! Travelling to New York

I am travelling to New York and wondered if anyone can recommend the most cost effective way to use my phone on my 02 pay as you go account whilst in the city. I don’t think I will make many calls but I might send the odd text and would definitely us...

Resolved! £10 big bungle problem

Had an issues and want to check before calling Got the message telling me my bundle would expire in 3 days, had 1.93 in my phone. I topped up last Saturday as it was to run out on Monday, got the message saying I have 11.93, not enough for any other ...

Resolved! "Classic" PAYG ?

Is classic still available (ie you top up when you want to rather than every month) ?O2 site is confusing, it says existing customers can't transfer to it but doesn't mention new customersThanks

Resolved! How do I check my usage when on Pay As You Go?

How do I check my usage when on Pay As You Go? I know if on a monthly contract you get an itemised bill to view but what if using Pay As You Go. How do you check your usage?

Resolved! pay as you go pac code

anyone know why o2 are being controlling and refusing to send a pac code for a pay as you go customer ? i have been asking since 17th october its now 20th october and customer keep hanging up plus o2 social media wont respond the live chat will not l...

Resolved! How long is my SIM card going to be active?

I bought an O2 sim card in an O2 store in the UK in March 2022 (About 7-8 months ago) and I was told in the store by the staff that this sim card is going to last only 6 months. That is because I am not a uk citizen and therefore cannot make a contra...

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