Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54924 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27801 Views
  • 19 replies
  • 2 kudos

Resolved! Need help on the rolling plan

I top up 30 pounds on my o2 Sim yesterday and right now I'm running out of data so I selected the 30 pounds bug data now it says it will get activated on 28th January is there any way that I could use my current balance to activate a new rolling or b...

Ki123 by Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

Porting

I recently joined 02 has a pay as you go customer. I transferred by phone number over from EE on 11th January. On this date I joined a rolling pay as you go contract at £10 per month. Since then I have been able to use my internet and send text messa...

Resolved! phone bill

hey i’ve been really sick the past few days and haven’t been able to get to work i was wondering if it’s possible if u can turn my phone back on till the end of the week

BT40 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Today I have top up 15£ For 20 gb per month plan but my plan is showing 10£ can you please help me for this

Soni by Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

Resolved! Classic Pay As You Go

Hi, my tariff since I got my phone many years ago was the Classic Pay As You Go. My husband topped up my phone last December and now it is showing Talkalot. I do not understand why it changed as I am an existing customer who always had this tariff. T...

LukaLey by Level 1: Joiner
  • 995 Views
  • 3 replies
  • 0 kudos

Cancel a Bundle

Hi, I got a sim card from O2, as I wanted a 2nd mobile number. I topped up and after that I noticed that the tariff for the new mobile is £10 data Big Bundle instead of the tariff that I still have for my 1st number: Classic Pay As You Go. I am strug...

ColinUK by Level 1: Joiner
  • 531 Views
  • 1 replies
  • 0 kudos

Resolved! Adult content removal

I called 02 customer service and got the Adult content restrictions removed this morning. Does anybody know how long it takes to for the restrictions to be lifted?? It's still not off yet.

AdamR17 by Level 1: Joiner
  • 805 Views
  • 1 replies
  • 0 kudos