Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

I fone

is it pos for my i fone to jump from wifi to mobile data and take my credit even though moble data is turned please 20£ gone thanks

freetext by Level 1: Joiner
  • 6 replies
  • 0 kudos

Text messaging

I am having problems receiving text messages from the USA.It was all working fine until about a week ago.They receive my texts but I don't get there's

MRh by Level 1: Joiner
  • 6 replies
  • 0 kudos

O2 phone repair

Last week Tuesday I sent my phone to O2 for a repair and I was told it would take 3-5 working days to get my phone back. Its almost been a week and I haven't got my phone back or an email from them since I've sent my phone. I was wondering how long d...

Henry by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Cancelling big bundle

Can you cancel a big bundle and revert to payg Classic tarriff 

Jh by Level 1: Joiner
  • 1 replies
  • 0 kudos


I have a oldish phone that was on O2 contract but I want to put a pay as you go O2 sim in it will it work or do I need a code to unlock phone

Shrimp by Level 1: Joiner
  • 3 replies
  • 0 kudos

PAYG sim has been locked

My PAYG sim has been locked for a second time, first time I managed to get it sorted with £9+ credit, a few weeks after that, it was locked again... I only use it for emergencies. I needed to use it just before lockdown 7 weeks ago... tried to get in...

davyboy21 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Wifi calling on PAYG

Hi, I have an O2 PAYG sim with no monthly top up requirement. I wish to add wifi calling as we have only a minimal on/off signal at home. The web site says this can be done with compatible phones. I just bought an iphone SE which is said to be compat...

Pippin by Level 1: Joiner
  • 3 replies
  • 0 kudos