Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I need to replace my old phone and buy a new one. I wish to carry on with the big bundle I am currently on as well as keeping the same phone number. Please could someone advise the best way to do this. Many thanks.
I topped up my o2 balance to get a tarriff as I had one previously but it ended as I didn't make a payment I didn't realize I had to pay for it separately from a top up so could I possibly get a refund from my balance as it hasnt been used so I can b...
Hi.I topped up my son’s PAYG sim with £10 on the weekend. The balance is now showing £0.45.mobile data is switch off and showing 0MB usage in the last month. he has sent me 2 texts and called both his mum and I once each with both calls lasting less ...
Despite being with o2 since 2005 because i don't have a credit card or driver's license/passport they won't lift my age verification despite me being nearly 50, I tried in store and over the phone and they won't help but say it can be lifted instantl...
Hello, I have received a new sim and popped it in the phone, however it doesn’t appear to be activated, is there a way to do this without topping up first?
I live in the USA and have been able to keep my PAYG SIM open by sending a text every six months. It used to connect to the AT&T network. However, in the last year it no longer connects to the network allowing me to send a text. What’s happened?
"To improve your local network and help keep everyone connected, we're carrying out essential work in PR30YR.While we do, your signal might come and go. We'll keep you posted though.The work will happen on 09 Jan.Keep tabs on our progress: http://v.o...
I recently moved to the UK and l do not have a credit score. Its only my 3rd month in the country on 3 year right to stay. Is it possible for me to get an iphone 14 pro max on a pay as you go plan upon proving my identity and income status and also i...
I'm trying to get a 4G SIM to get data access via a router.As per: https://community.o2.co.uk/t5/Pay-As-You-Go/4G-SIM-for-router-Broadband-backup/m-p/1595242 I bought a 12GB SIM (I went in an O2 shop and bought it) I put it in the router I bought:htt...
My husband is a technophobe, but it would really be useful if he had a simple mobile phone. I had an "old" Samsung A10 so I sent for "pay as you go sim". put it into my old Samsung, entered details as required onto O2 app made a call sent a text, so ...
