Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53156 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26985 Views
  • 19 replies
  • 2 kudos

Sign into account

Hello I changed password and can’t get into account to see the amount I have in O2

Lynne7 by Level 1: Joiner
  • 481 Views
  • 3 replies
  • 0 kudos

Can't switch to Rolling Plan

For a good half a year I was on a £10 Rolling Plan but up until a couple months ago my card simply will not work. I've tried both Visa and Mastercard but I get a technical error. That was through the O2 app. I just tried through the website and it ha...

£30 100gb sim

I recently purchased a new £30 100gb sim to use in France and on my arrival at my holiday home in France, it wasn't working so I checked my balance and it said it was zero, how is that, it saying I need to top up with another £30.

Bonnzo by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

My O2

When I log on to my O2 account, it says that I have no products or services. I have had a pay-as-you-go account for several years.What has happened?

Sharkfin by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

I need help!

Ported to O2 from Lyca and can’t seem to receive text or use iMessage or FaceTime!

Lovina by Level 1: Joiner
  • 648 Views
  • 4 replies
  • 0 kudos