Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Pay and go

How do I set up a pay as you go SIM.I don't want big bundle deals or rolling contract just a simple pay as you go

how do i change my phone

i have inherited a samsung Galaxy phone and want to use it as a payasyougo phone. I have a new sim and put it in. what do i do next as it doesnt communicate. i already have a payg phone which is rubbish and want to transfer the number to this new pho...

Resolved! Pay as you go sim

Can someone please help me set up a direct debit with my new pay as you go sim?

Virgin swith to O2

I was one of the customers switched from virgin to o2 and since the switch i have not been able to set up my o2 account. Please help

Sim

I have received new sim which I need my number transferring to and activating

Resolved! Change or cancel sim

Can I change my plan to pay as you go?

Higher bill

My bill this month is over £19 I m you have charged me for Disney which I do t have or use and you promised me a £40 refund from last month onto my future bills and this has not been added and I do t know this number 00902423495747 and don’t remember...

Resolved! Top up balance

I don't have enough funds in my bank to be taken for my monthly rolling plan, but I have a balance of £11 in my top up balance. Could I use that to pay this month's rolling plan??

Cancel an account

I want to cancel the account for . How do I do this? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Wrong bundle

Wanted to uprgrade to the £15 big bundle 20gb of data and unlimited calls and texts. I followed the intructions and txt 21300 then topped up £15 and got a txt saying i have a fresh £15 big bundle with 2gb of data 750 min and 2000 txts. then a txt rig...

O2

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