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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54619 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27676 Views
  • 19 replies
  • 2 kudos

Resolved! Using my mobile abroad

I have a pay as you go account. If I use my moble abroad and want to make a call to a UK land line number can anyone tell me what the charge is.Is it the same as my pay as you go tariff in England..ie 3p per minute Thanks

mucky1957 by • Level 1: Joiner
  • 771 Views
  • 3 replies
  • 0 kudos

Resolved! New account

I can't log into My o2 app 

Bobby_B by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

I choose the £30 bundle but I want it to start today can u change it

Ts96 by • Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Bills

Been getting 2 pounds per day removed from my account fir data warnings I use my home wifi

Ahv by • Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! My pay as you go account

The system told me that I should top up my balance to £15 before 25 Dec and I already did that, so now can I still use this SIM card until 25 Jan?

Resolved! Incoming calls

i was wondering if there is a way to retrieve a list of incoming calls I've received this month as my call log history disappeared and a vital number i needed and didn't have saved is one i need access to

Li999 by • Level 1: Joiner
  • 709 Views
  • 2 replies
  • 0 kudos

Data Rollover

I've been using the £10 data Big Bundle which gives 8GB, unlimited minutes and texts. It says it includes data rollover but it has never happened. I use about 6-7 gigs of it for the month and when it renews it only shows 8. I always have enough credi...

Resolved! Lost sim

I have misplaced my SIM card and would like a replacement with the same number

Ec2 by • Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Can’t call while abroad in Spain

Hi I’m in Spain and I can’t receive calls and messages have only internet can’t change the provider as is only one available the rest don’t give me a single. Have all switched on and paid up to date. I was switching my phone and removing the card als...

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