Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 38 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Switched from Three to 02

This is giving me a headache, there's almost too much info on the website! I switched from Three to 02 yesterday. Big Bundle PAYG £10. Put the SIM in, registered with 02 on-line & put £10 on, sorted out 'free' £10 offer as well, & also set up regular...


I'm thinking of buying an iphone12 mini outright and then a pay as you go. What deas are there?

Tess2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Changing to Pay as you go

How do I change to my phone to pay as you go? My contract is paid up and I don’t want to pay £37 a month for 20GB I do t always use. Thanks

Suzi20 by Level 1: Joiner
  • 1 replies
  • 0 kudos

puk code to unlock

hi i need puk code for unlock my mobile please help to unlock my phone please. regards Azad

aser by Level 1: Joiner
  • 2 replies
  • 0 kudos


Tried to ring 119 today but phone said your balance is low silence then end call. I thought 119 was a free call.

Denise29 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Payment - big bundles - sim card - Pay as U Go

I'm 79, not good with tech stuff. I did Pay as You go for ages then messages came up saying I had Big Bundles - which I just accepted. I have, apparently, run out of Big Bundles. I have £12 or so balance from paying an amount online. I ordered a Sim ...

Sara6 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Broken iphone 12 pro

Hello I got a phone 3 weeks ago and it turns on badly. as if a short circuit. What can I do?

Paulli1 by Level 1: Joiner
  • 3 replies
  • 0 kudos


I’ve never been given such a run around as I have been today by O2 and all for a PAC code. O2 online chat and telephone customer service have been absolutely appalling. I've been given so much conflicting information that I could write a book. Can so...

Kbear by Level 1: Joiner
  • 4 replies
  • 0 kudos