Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello everyone.I received a message "O2: Don't miss out on lots more data.Renew your bundle before 19/12/2023 and we'll and add an extra 50GB of data to use over 30 days.After your new Bundle starts, we'll send a text to confirm when your extra data'...
The wife and I have exactly the same Galaxy phone c 2021, she can ernter the Greatest Hits radio Comp, Make me a winner, and get an acknowledgement £2 is charged and a Standard text charge, it will not work with my phone??? I have entered 8 times in ...
transferred the number from another network to O2, I provided all the necessary data, PUK number, both phone numbers and the number from the SIM card, it was supposed to work on Monday and it doesn't work, I don't have a network and I can only make e...
I've been trying to convert my airtime rewards for credit and have £10 that is pending from 27/07/23. Last time I did this, the credit appeared straight on my phone, but this time it remains pending. Airtime Rewards have suggested I request that O2 r...
I topped up my the wrong number how can I transfer the tariff from that number to this new number
I have recently persuaded an elderly neighbour to move from classic PAYG to a Big Bundle as it will be far more cost-effective for him. He doesn't do contracts, he doesn't give his bank details out and he has a lot of credit on his SIM so a Big Bundl...
I lost my sim card how can I get my number back
o2 changed my classic payg to another tariff with out my permission and now won't change it back of course more to this story
I'm abroad right now. I have a voucher code and got it for £10. I want to top up my line. When I call 4444 it rings busy and when I dial *111*# it gives an error like UNKNOWN TRANSACTION. How can I solve the problem?
I paid for a £15 rolling plan and a device, both of which I picked up as a click and collect. However, when I sign in to My O2, it stays that I don't have any credit and that I need to pay the £15 again. I have a copy of my receipt. How do I fix this...
