Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I purchased a £30 Big Bundle sim on eBay though did not top it up first with £30. Instead, I topped it up with £10. I purchased a bundle for £5 after changing the bundle. It has a credit on the account but it will not allow me to call or receive a ca...
Hi, I have been waiting on the phone for hours to talk someone. can someone please call me ? I bought pay as you go SIM card . Main reason I move to o2 is that Switzerland is in EU countries. I had 10 pound loaded. Which in promotion supposed to give...
hi! i've just gotten a payg sim from o2, with a tariff on it & all works completely fine when using with my iPhone 12. however, the plan was to use this sim with my Nokia 6700, which works fine with other sims but apparently not this one. upon turnin...
I've been using the PAYG rolling plan for a while now without any problems, but this month (February) the money has been taken from my bank but the tariff hasn't updated, so I'm being charged for calls and messages. What can I do???
I am also having same problem to obtain proof of usage. I contacted support team many times but they are giving frustration no result. Could please help me sort this out?
Help me activate my new o2 sim
Hello team, I am trying to get proof of usage from last 1 and half month. I called o2 customer service many times but they are not giving proper answer and sometime they have hang up the phone as well. I visited o2 center where they asking to contact...
need to do age verification using credit card, but doing this online so far always results in the message that my purchase has been unsuccessful. Wheres it going wrong?
Hello, I have a O2 Pay Monthly account but looking to switch to O2 Pay As You Go and keep my old mobile number. Already ordered and got Pay As You Go SIM card. I am moving to an EU country but would like to keep UK phone number active for up to a yea...
I used WhatsApp to make an international phone call as I thought it was free while connected to my home WiFi.But PAYG balance of roughly £11 got used up
