Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! pay as you go phones

on the o2 website you used to be able to see phones under the payg category. this included refurbished phones.now the only options are to pay monthly. what happened to buying a payg handset from o2?

Resolved! Pay as you go sim card

I ordered a sim card to put in my old samsung phone, to have a second number for on line selling. I fear I may be getting a replacement sim.. can zi avoid that happening?

I cannot access my voicemail overseas and there is no useful help article.

I cannot access my voicemail from overseas and I have 3 messages. I've tried calling 901, 1750 and the +44 number. Is there any other way to access them? Thanks!

Resolved! Safe search off

Safe search off

Resolved! Change to payg but keep my current number

Simple as this I want to change my current Sim to pay as you go keeping my number. Someone get back to me on this soon or I'll be cancelling current out of contract, contract !!!!!!!!

Resolved! Want to get a data with my balance

want to get data with my balance

Resolved! My tariff hasn’t renewed but I’ve paid

Hi, my rolling plan hasn’t renewed but payment has been taken.

Cannot set up WhatsApp on O2 PAYG phone

Some months ago I set up a new phone (as a secondary or spare) with a new O2 SIM and a new number on a Classic PAYG account. The phone works fine. I then installed the WhatsApp app, and registered it to the new O2 number. Fine. It activated. I sent a...

Resolved! load a voucher

I need help with regards loading an 02 voucher I got as am on a trip outside UK

Resolved! Network connection

I've discovered that despite O2 claiming my area is "good for 4G indoors and out", my connection strength is only as high as -105dBm and can be as low as -119dBm, causing the phone to disconnect. If I turn off 2G I cannot make calls at all. My sim ca...

O2

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