Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Help getting balance back

I am new to O2 how can I get my balance back when I have paid too much

Resolved! Shortcode prices !

Least Uncle Turpin wore a mask! Is it right o2 charges 15p for a 60110 shortcode text ? (My other sim didn’t allow shortcodes so o2 the only sim in town for a long while!)

O2 keep sending verification codes to original sim card phone number but I kept my old number

I've been on live chat but they couldn't understand my query. I changed to my old number several months ago. No problems at all except when try to get on my02

Unlock Code

I have given my old O2 Doro 6520 (non-smart) phone away and the new owner has put an EE sim card in the phone its now asking for an NP Code, which I believe is a network unlock code. I have called O2 and asked them for the code, they told me that it ...

Using phone abroad with Classic PAYG

Can somebody clarify for me the following question. I have a O2 Classic PAYG sim and when I was recently in Spain I could make calls and send texts as per EU roaming but I couldn't use any data. I had roaming turned on and made sure all my phone sett...

You’ve cut my line off

I paid £10 for a new bundle on the 3rd November which is due for renewal on the 3rd January . A week ago you cut my line off. Why was this?

Nokia 105 emergency calls only

My daughters Nokia 105 is saying emergency calls only

Nokia 105

My daughter Nokia 105 is saying emergency calls only but has credit

transfering to new account holder

As a parent I am currently the account holder of my daughter's monthly 02 SIM.She now wishes to take over the account or close it and port the number to the online £8 for 25GB 1 year contract deal. Whichever is the easiest. Can you tell us how to do ...

What’s the best deal for Wi-Fi whilst cruising around the Caribbean islands

What’s the best Wi-Fi deal fir cruising around the Caribbean islands

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