Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Free £10 credit. It looks like the offer isn’t for me?

Hello just registered and topped up my new O2 sim and text 21500 "FREE10" and received a text saying the offer isn’t for me?I’ve still got the o2 packaging what says I’ll receive £10 and the O2 website still states the offer is available. Can anyone ...

Resolved! Replacement sim

All I need is a replace my sim i have been trying all morning tried phoning and been hung up on by very rude supposed customer services

Invalid

When I try to change from PAYG to a rolling plan I get the message "you have attempted an action that goes against your current plan" or something like that

Get micro sim

I have a standard sim and I need a micro sim with the same number

Refund after change costumer

Good Afternoon, I switched from O2 to vodafone. Received a message about refund but I can not create O2 app account as Iam not a costumer anymore. How can I get my refound from my last bill? Mobile number (REMOVED) (REMOVED) Thank you

Resolved! Changing tariff

Hi, if I change my tariff can I keep all my free minutes and messages which saved by now, Pay as you go account?

Request for a call

Hey there, could you please give me a call on - +44 ***********? I left the last 2 digit out, hopefully you can access my details if not please email me. thank you [Mod edit: Please do not share personal details as your posts are visible to the publi...