on 12-09-2024 17:16
on 12-09-2024 18:28
If it's data speed that is your issue, try stepping down to 4g and then 3g to see which performs best.
Also, certain times of the day are better than others, because data speed is determined by how many other people are also using data from the same mast as you at the same time.
on 12-09-2024 17:19
on 12-09-2024 17:19
The best thing to do is to look at this page https://status.o2.co.uk
And have a look at this guide Guide: How can I sort out my network issues? Guide: Is the network down for me or everyone?
And report the issue on the o2 my network app
on 12-09-2024 17:43
You can't get 5g on PAYG.
on 12-09-2024 17:46
on 12-09-2024 17:46
I am on pay monthly account.
Mistakenly I am mentioned there.
on 12-09-2024 17:53
Use 4g anyway as it will probably be faster.
on 12-09-2024 18:17
on 12-09-2024 18:17
But my signal is poor that's why I come here for help.
But seems like no one can help me here.
on 12-09-2024 18:21
No one here can fix the O2 network @chantilou123
We can only advise you on how to try and improve it.
on 12-09-2024 18:22
on 12-09-2024 18:22
It's make some sense.
Tell me how can I fix it.
on 12-09-2024 18:28
If it's data speed that is your issue, try stepping down to 4g and then 3g to see which performs best.
Also, certain times of the day are better than others, because data speed is determined by how many other people are also using data from the same mast as you at the same time.
on 12-09-2024 18:30
on 12-09-2024 18:30
Thankyou for your help.
It's working now.