Solved: Re: auto top up

mrhappy38 · ‎31-03-2020

Does anyone know how to cancel auto top-up?

mrhappy38 · ‎31-03-2020

Hi Thanks by sum luck I managed to get there just need an email off them to continue

View solution in original post

jonsie · ‎31-03-2020

You can do it yourself in My O2 but you may be better doing it on a PC.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

mrhappy38 · ‎31-03-2020

how do i do that i have looked around but no luck

MI5 · ‎31-03-2020

@mrhappy38

https://autotopup.o2.co.uk/o2uk/FAQ.aspx

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

mrhappy38 · ‎31-03-2020

Hi Thanks by sum luck I managed to get there just need an email off them to continue

jonsie · ‎31-03-2020

Check your spam folder too.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

auto top up

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off