on 03-09-2019 22:11
Contact methods here Guide: How to find help & contact O2
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 03-09-2019 22:32
There are many scams of all different styles. It must be as rare as hens teeth for a store to pack a £899.00 phone instead of a £20 phone.
Make sure you only return this item to a bone fide person with appropriate ID and an official,o2 receipt and be with a witness if at all possible.
Better return to an o2 store and get a receipt and compensation for your trouble and costs.
Best wishes take care and good luck TallTrees
on 04-09-2019 16:40
Hi @Amy5 I'm sorry to hear of the difficulties you've had with this. I'm happy to pick this up and try to get it resolved for you. I'll drop you a private message so we can talk further.
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