Will O2 Let Me Change From Phone To Mobile Broadband

[ste064]

I wonder if O2 will let me change myspare active pay & go phone sim to Pay & Go mobile broadband?

[Anonymous · Accepted solution]

@ste064 You will have to call customer service & see if they will

https://www.o2.co.uk/contactus

[ste064]

I think they will as you can on pay monthly if you upgrade

I will contact them shortly and let you know the outcome.

[adamtemp64]

As it is payg if you.  Got a payg data sim and then transferred your number the credit should move over etc but you will need a dedicated payg data sim from memory 

[ste064]

Hre is an update to my query i phoned cs yesterday and the advisor told me no i cannot do that.

[Luke30]

You should be able to just give o2 customer service a call and find out.

[Robert2022]

How do I request a sim card that was originally a mobile one that's now been switched over to a broadband only sim 

[Oxonian]

@Robert2022 

What exactly are you trying to do here, get a replacement SIM ? 

If so, I would suggest that you take the SIM and photo ID to your local O2 retail store :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

If that is not what you are trying to do, please explain again what your problem is.