Solved: Re: Why does my payg balance not increase after I’...

Penny1 · ‎18-07-2020

Hi, can anyone help? I have topped up £10 twice and the balance is showing at just £10. Where has my money gone? I can’t seem to speak to anyone.

MI5 · ‎18-07-2020

@Penny1

The firsst £10 is for your bundle.

The second adds credit.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-07-2020

@Penny1

The firsst £10 is for your bundle.

The second adds credit.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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