cancel
Showing results for 
Search instead for 
Did you mean: 

WhaysApp roaming in Europe

RBRB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Roaming in Europe.
I tried to make a call from Italy to Canada and the connection failed.
WhatsApp states it can't make the call because my network does not allow WhatsApp calls.
I can text and send photos and files, but cannot make a voice or video call.
I'm roaming with O2, have data and have 4G(R) network.

Can anyone advise.

Message 1 of 2
190 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127519 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@RBRB 

The issue is with the network you are roaming on.

Try manually searching for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
170 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127519 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@RBRB 

The issue is with the network you are roaming on.

Try manually searching for a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
171 Views