Update phone listed on account

[PhoneGuru]

How do I update the phone that is listed on my account and displayed in MyO2 app?

I recently changed phone and it still lists the old one when I login on the MyO2 app.

[Bambino]

@PhoneGuru See this thread: https://community.o2.co.uk/t5/My-O2/MyO2-is-showing-old-phone-as-my-device/m-p/1368555

[Cleoriff]

@PhoneGuru 

If your new phone is working as it should do, then check and see if you have a pencil icon next to your device In My O2. If so you can change it yourself.

Otherwise, give O2 a call on any of the numbers in this guide Guide: Coronavirus Community Help and Support