Solved: Unable to send pictures in text messages

Neil40 · ‎05-10-2021

I'm currently on the £10 bundle with unlimited calls and texts and 7GB of data. I'm having difficulty sending pictures in my text messages. Keep getting "this service is not activated on the network". Does anyone know why and how I can solve this problem so I can send MMS?

MI5 · ‎05-10-2021

@Neil40

You need extra credit to send an MMS as they are not included in the bundle.

Use WhatsApp or other similar app to send them for free if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-10-2021

@Neil40

You need extra credit to send an MMS as they are not included in the bundle.

Use WhatsApp or other similar app to send them for free if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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