Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi, I've earned rewards in July and August, but cannot apply them until they have been saved. The summary box on the spend tab records the amount of the rewards earned since July, but then says I have £0.00 available to save, and therefore £0.00 to s...
Hi I’m trying to get my daughter phone unlocked from 02 to my three sim as I’m going to be using her phone if you could help thank you
I have lost my sim in the house and cannot find it.moved all the furniture and even dismantled the chair I was sitting in. I live in Spain. How do I get a new sim?
HiCould anyone help with an online chat link to return my phone and watch during the Cooling off period please?TIA
Hi I just registered with 02 for 5pound free credit and didn't receive it not happy
I want to know how to get that £3 back as I did it wrong.
Hi I am only paying a fiver a month on basic payg however want to leave O2. Not in a contract but not sure if I just leave, or have to give notice. Not bothered about pac codes etc. i cannot seem to see any info on my account to discontinue with O2 i...
I want to stop my spending cap
Good afternoon,I would like to change my current tariff of £30 to a new one £20. I have tried several times to do it on the app but it doesn’t work.
Hi, for more than a month I cannot access my mobile internet. Any ideas why? Checked phone settings, no problems there. Many thanks.
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