Unable to get my iPhone Unlocked

[SwFsnapper]

Hi,

I requested a few days ago to get my uncles iPhone unlocked, he has given it to me when he upgraded his phone. I don't want to ask him to do it because he's a bit of a technophobe and is worried his new phone will stop working.

I've signed up to a PaYg accout and requested an unlock but I've heard nothing back. can anyone help me with this request? @EmilieT I see you have helped a few people, can you help me with this?

Many thanks in advance

Mark

[Cleoriff]

@SwFsnapperHopefully @EmilieT can help

Welcome to the forum by the way

[EmilieT · Accepted solution]

Welcome to the forum, @SwFsnapper  I've just sent you a Private Message to get a few more details so I can have someone check this one for you. 

Thanks to both you and @Cleoriff for the mentions 

[SwFsnapper]

Wow... many thanks Emilie, that worked a treat. Great customer service.

[Cleoriff]

Great to hear it's now sorted @SwFsnapper

[EmilieT]

Glad we were able to help, @SwFsnapper 

[AdrianJUK]

Hi. I have a similar issue, my phone is locked to Q2 but I would like to unlock it to use the second SIM abroad. O2 says they can't find it by the IMEI. It's an Oppo A53.

Regards

[Bambino]

@AdrianJUK O2 stopped locking phones in 2018. The Oppo A53 wasn't released until August 2020. Your phone is not locked.

If by some weird quirk it is, see this guide: Unlocking an O2 phone to use a different SIM card. - o2uk