on 23-10-2023 17:53
My daughter is on pay as you go but currently on the £10 bundle tariff, I have tried the last three days to change her to the £15 one but this is not letting me do that, she is currently abroad on a school trip and I have topped up her phone but the money is just disappearing. Any ideas?
on 23-10-2023 18:08
The tariff won't change until the anniversary date.
You will need to call O2 to change it sooner.
0344 8090222