cancel
Showing results for 
Search instead for 
Did you mean: 

Topping up

Donna21
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I topped up my phone yesterday with £10 and now it says I need to top up again
Message 1 of 3
439 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127788 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Donna21 

Big Bundle take your money and use as allowances. Calls texts and Data

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

However, if you have no allowances, you need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
431 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 127788 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Donna21 

Big Bundle take your money and use as allowances. Calls texts and Data

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

However, if you have no allowances, you need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
432 Views

MI5
Level 94: Supreme
  • 151823 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Donna21 

You'll need to top-up to make out of allowance calls or texts Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
427 Views