03-10-2023 19:33
I have paid one £15 & £10 on my debit card but neither amount is showing I’m payment history on app. I can only use phone on Wi-Fi. No 3G or 4G. Account did not top up.
Tried phoning all night and just get cut off ,really upset.
03-10-2023 19:35
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)