cancel
Showing results for 
Search instead for 
Did you mean: 

Top ups

Dieter
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I use pay as you and use my phone for calling aboard etc . I just noticed I have nearly 100 pounds of money on my account.. I top up monthly 20 pounds .. I have a blackberry phone .. so how can I take some of my credit back??
Message 1 of 6
1,412 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154229 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 6
1,398 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 133425 Posts
  • 843 Topics
  • 7624 Solutions
Registered:

Hi @Dieter Take a look at these help links. They tell you all about PAYG Rewards

http://www.o2.co.uk/shop/paygotopup/10backontopups

https://news.o2.co.uk/2012/09/24/save-or-claim-your-o2-rewards-whatll-it-be/

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
1,408 Views

MI5
Level 94: Supreme
  • 154229 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
The only way to get credit back is if you switch to a monthly contract and your money can be applied as a credit to pay the monthly bills.
You cannot withdrawal money from a PAYG Phone unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,399 Views

jonsie
Level 94: Supreme
  • 98191 Posts
  • 616 Topics
  • 7247 Solutions
Registered:
Message 4 of 6
1,365 Views

MI5
Level 94: Supreme
  • 154229 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
Just be careful about calling abroad unless you can get on the new international calling trial.
https://www.o2.co.uk/intertrial
We believe it's by invitation only until it goes live for everyone.
But you could always explore other methods of making international calls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
1,362 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Good morning @Dieter! Just wanted to check if you got all the info you needed? Do you have any other questions we could help you with?

 

Thanks for the info and suggestions guys @Cleoriff@jonsie@MI5sunflower

Message 6 of 6
1,335 Views