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Dude
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Your top up service is not working , any idea when it will be ?
Tried with 3 different cards on web on app and by phone
Message 1 of 4
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3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122371 Posts
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  • 7457 Solutions
Registered:

@Dude 

You will need to use a voucher. Guide How to Top Up (PAYG) 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
323 Views

LukasB
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Dude did you manage to top up or are you still having trouble?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 3 of 4
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Dude
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I gave up it was something to do with where the sim was bought from . The seller topped it up with their card so couldn’t resolve it without the employee being in the same house as me even though she is pregnant and in lockdown. So ordered a new sim Where I can register a company card to top it up
Message 4 of 4
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