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alberto1
Level 1: Joiner
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on ‎06-04-2018 14:20

on ‎06-04-2018 14:20

I need to pop up from Italy using a credit card..the problem is by entering a post code and adress...for the billing adress

the system does not reconize ...

???

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MI5
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on ‎06-04-2018 14:23

on ‎06-04-2018 14:23

All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
But call customer service on 4445 for address help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Anonymous
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on ‎06-04-2018 14:23

on ‎06-04-2018 14:23

Hi @alberto1 you cannot top up from abroad or using a foreign card. It must be done in the UK

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MI5
Level 94: Supreme
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on ‎06-04-2018 14:23

on ‎06-04-2018 14:23

All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
But call customer service on 4445 for address help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎06-04-2018 14:45

on ‎06-04-2018 14:45

@alberto1Using https://www.mobiletopup.co.uk/o2 will allow you to top up when abroad.

You receive the top up voucher by email and can apply the credit immediately

Veritas Numquam Perit

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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎06-04-2018 16:14

on ‎06-04-2018 16:14

As advised on the link given above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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