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alberto1
Level 1: Joiner
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I need to pop up from Italy using a credit card..the problem is by entering a post code and adress...for the billing adress

the system does not reconize ...

???

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MI5
Level 94: Supreme
  • 143403 Posts
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All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
But call customer service on 4445 for address help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

Hi @alberto1 you cannot top up from abroad or using a foreign card. It must be done in the UK

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
All ways to pay here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
But call customer service on 4445 for address help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Cleoriff
Level 94: Supreme
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@alberto1Using https://www.mobiletopup.co.uk/o2 will allow you to top up when abroad.

You receive the top up voucher by email and can apply the credit immediately

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
As advised on the link given above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
931 Views