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Fatemah99
Level 1: Joiner
  • 1 Posts
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on ‎27-10-2024 20:23

on ‎27-10-2024 20:23

i have topped up with 30 pounds but my data is not working 

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MI5
Level 94: Supreme
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on ‎27-10-2024 20:30

on ‎27-10-2024 20:30

@Fatemah99 

You need to check with O2.

Call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎27-10-2024 20:33

on ‎27-10-2024 20:33

Have you topped up before your normal anniversary date?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Oxonian
Level 38: Lively
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on ‎27-10-2024 20:57

on ‎27-10-2024 20:57

Having topped-up @Fatemah99, I think that you will need to go on to buy a Big Bundle using some or all of your credit :-  

 

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

 

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MI5
Level 94: Supreme
In response to Oxonian
  • 152242 Posts
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on ‎27-10-2024 20:59

on ‎27-10-2024 20:59

Data will still work off credit regardless of having a bundle or not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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