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Level 1: Joiner
Posts: 2
Registered: ‎02-08-2019
Accepted Solution

Top up

I bank transferred to o2 to top up and its not showing anywhere in my balance?
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Level 1: Joiner
Posts: 2
Registered: ‎02-08-2019

Re: Top up

I bank transferred to o2 to top up and its not showing anywhere in my balance?
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Posts: 101,924
Topics: 550
Solutions: 12,993
Registered: ‎04-04-2012

Re: Top up

[ Edited ]

@Robynbrown 

Check your balance again this morning to see if it updated overnight due to system maintenance.

If not, contract customer service to check Guide: How to find help & contact O2 

For info, all ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 6,989
Registered: ‎23-07-2014

Re: Top up

Hey @Robynbrown , how are you doing today? Smiley Happy Just wanted to ask if your top up ended up showing ok in your balance in the end? 

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