cancel
Showing results for 
Search instead for 
Did you mean: 

Top up

Robynbrown
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I bank transferred to o2 to top up and its not showing anywhere in my balance?
Message 1 of 4
569 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Robynbrown 

Check your balance again this morning to see if it updated overnight due to system maintenance.

If not, contract customer service to check Guide: How to find help & contact O2 

For info, all ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 4
547 Views
3 REPLIES 3

Robynbrown
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I bank transferred to o2 to top up and its not showing anywhere in my balance?
Message 2 of 4
568 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Robynbrown 

Check your balance again this morning to see if it updated overnight due to system maintenance.

If not, contract customer service to check Guide: How to find help & contact O2 

For info, all ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
548 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @Robynbrown , how are you doing today? slight_smile Just wanted to ask if your top up ended up showing ok in your balance in the end? 

Message 4 of 4
481 Views