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Top up pay as you go

Dee5
Level 1: Joiner
  • 1 Posts
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Hi there, I have topped up £15 pounds into my account for my monthly tariff but it has not took this out my account or payments and I have not received the tariff atall, this has happened lastime and I do not know what to do!
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MI5
Level 94: Supreme
  • 152196 Posts
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@Dee5 

You'll need to call customer service to check on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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MI5
Level 94: Supreme
  • 152196 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

@Dee5 

You'll need to call customer service to check on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
336 Views