Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

scam/nuisance texts on Brand new Nano phone and sim

I recently bought a new Nano seniors phone and SIM card for my elderly dad. He keeps getting nuisance/scam text messages obviously not meant for him. How do I sort this ?

i can send international text messages but cant receive them

hi iv got two friends who live in the usa i can send them text messages but i cant recive them why might this be???? it all so lets me ring them

Resolved! Emergency calls%20only%20-%20how%20do%20I%20topup

Hi all, I have an old mobile phone which has an O2 Sim. It worked until last week, but now says “emergency calls only“. I guess it needs topping up. However, when I go online to top up, it tries to send a text message with security code to the phone ...

New sim

I bought a new o2 sim in tesco. And it stated 6gb now 18gb for just £10 pounds and terms and conditions that applied to me where, if you are a new customer the big value bundle will automatically apply as soon as the sim is activated. I activated my ...

Resolved! Balance

Hey, I would like to know why my account shows 0.06£? On what I used all my balance? I have unlimited texts and data, right? How I need to top up balance? Every month or you will charge it? Can I still use my texts and data when balance is nearly 0? ...

Resolved! Pixel 5 WiFi calling

How to enable WiFi calling on pixel 5 ?Under settings>network>mobile network WiFi calling option missing

Resolved! Need new simcard

Lost phone need new simcard same number

Resolved! Where do%20I%20find%20a%20receipt%20for%20my%20top%20up

Where do I get a pdf receipt for my top up?

Pay as you Go Top Up

Hello All, I recently changed my phone and on my O2 account my old phone is still appearing. I would like to know, when I delete the old phone will my number be also deleted? Thank you.

Problem with answering and making calls

Hello I came to Poland and I have a problem with making calls and receiving. I checked apn, last week I did a swap sim because I had such problems before. I tried all local networks and nothing changes. SMS sometimes comessometimes not, the internet ...

O2

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