Top up credit

[Lewon94]

Use top up 10

[MI5]

@Lewon94 this isn't O2 here so you may need to contact customer service on 4445 

http://www.o2.co.uk/contactus

[Cleoriff · Accepted solution]

@Lewon94 

All other ways to top up are here 

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

Welcome to the forum.

[jonsie]

Possibly a promotion query? 

[MI5]

'twas my first thought @jonsie "free10" I believe which was getting resolved by CS having to add it manually to customers accounts?

https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

https://community.o2.co.uk/t5/Pay-As-You-Go/10-extra-credit-when-you-top-up-10/td-p/1127823

[jonsie]

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@MI5 wrote:

'twas my first thought @jonsie "free10" I believe which was getting resolved by CS having to add it manually to customers accounts?

https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

https://community.o2.co.uk/t5/Pay-As-You-Go/10-extra-credit-when-you-top-up-10/td-p/1127823

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Yes, incorrectly posted as fixed way back. 

[MI5]

Indeed......