Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

Tariffs

Hi I just noticed because I have ran out of data that I can change my tariff. There is a tariff with 3gb more internet than what I have atm but for the same monthly price. If i change my tariff over to this would my monthly payments change at all? Thanks
Posts: 114,240
Topics: 569
Solutions: 15,410
Registered: ‎04-04-2012

Re: Tariffs

Is it a straight tariff change in your MyO2 or are you looking at new tariffs?
You can’t just change to a new tariff unless your contract is due for renewal but you can change tariff in your MyO2 anytime you want. You will pay whatever the applicable price is as shown.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Tariffs

I guess it's just changing my existing tariff to a different tariff. I was only checking how much a bolt on of extra data would be as I've ran out. I noticed the option to change tariff and there was a tariff for exactly the same monthly price as mine but with an extra 3gb. I just wanted to check if there was any hidden charges or would my monthly payments stay the same
Posts: 114,240
Topics: 569
Solutions: 15,410
Registered: ‎04-04-2012

Re: Tariffs

If it’s showing in your MyO2 as a no cost change it will be a free change to you.
It will run you through any changes before your final commitment to change.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)