Tariffs

[Anonymous]

Hi I just noticed because I have ran out of data that I can change my tariff. There is a tariff with 3gb more internet than what I have atm but for the same monthly price. If i change my tariff over to this would my monthly payments change at all? Thanks

[MI5]

Is it a straight tariff change in your MyO2 or are you looking at new tariffs?
You can’t just change to a new tariff unless your contract is due for renewal but you can change tariff in your MyO2 anytime you want. You will pay whatever the applicable price is as shown.

[Anonymous]

I guess it's just changing my existing tariff to a different tariff. I was only checking how much a bolt on of extra data would be as I've ran out. I noticed the option to change tariff and there was a tariff for exactly the same monthly price as mine but with an extra 3gb. I just wanted to check if there was any hidden charges or would my monthly payments stay the same

[MI5 · Accepted solution]

If it’s showing in your MyO2 as a no cost change it will be a free change to you.
It will run you through any changes before your final commitment to change.